At BerryCo ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of any personal information you provide while using our website, www.berryco.info (the "Website"). As India's first full-service coffee consultancy and education house, we offer services including coffee processing consultations, roasting unit setups, cafe setups, barista and specialty coffee training programs, business planning, and competition preparation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, inquire about our services, or register for our training sessions. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Website or our services:

1.1 Personal Information

Contact Information: Name, email address, phone number, or other details you voluntarily provide (e.g., through "Get in Touch" inquiries, contact emails, or registrations for training sessions, workshops, or consultations).

Inquiry and Registration Details: Information related to your coffee-related needs, such as details about your business, estate, or training interests, provided during service inquiries or session sign-ups.

1.2 Non-Personal Information

Usage Data: Information about how you interact with our Website, such as pages visited (e.g., services, upcoming sessions, or contact sections), time spent on the site, and referring URLs.

Device Information: Information about the device you use to access our Website, including IP address, browser type, operating system, and device identifiers.

Cookies and Tracking Technologies: We may use cookies, web beacons, or similar technologies to enhance your experience, analyze site usage, or deliver personalized content. (See Section 4 for more details.)

We do not collect payment information, as our Website does not facilitate online transactions or e-commerce.

2. How We Use Your Information

We may use your information for the following purposes:

  • To respond to your inquiries about our services, such as cafe setups, roasting consultations, or coffee training programs.
  • To process registrations for upcoming sessions, workshops, or customized training (e.g., SCA courses, barista training, or Q-grader certifications).
  • To send you updates, confirmations, or follow-up communications related to your inquiries or registrations.
  • To improve our Website, services, and user experience, including analyzing feedback on our coffee consultancy offerings.
  • To comply with legal obligations or protect our legal rights.
  • To prevent fraud, enhance security, or investigate potential violations of our terms.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers (e.g., email services, hosting providers, or training partners) who assist us in operating our Website, delivering consultations, or managing training sessions, provided they agree to protect your data.

Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or government investigation.

Business Transfers: If BerryCo is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information with third parties (e.g., collaborators like the United Nations or ITC for specific projects) when you explicitly consent to such sharing.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance your browsing experience, such as remembering your preferences during interactive elements (e.g., hovering over our "From Bean to Cup" journey). Cookies help us analyze site performance or deliver targeted content.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain parts of our Website.

5. Third-Party Links and Services

Our Website may contain links to third-party websites or services (e.g., SCA or CQI certification bodies). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location (e.g., under India's Digital Personal Data Protection Act or other applicable laws), you may have certain rights regarding your personal information, including:

Access: Request access to the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal obligations.

Opt-Out: Opt out of communications by contacting us directly.

Cookies: Manage cookie preferences through your browser settings.

To exercise these rights, please contact us at mail@berryco.info.

8. Children's Privacy

Our Website and services are intended for professionals and individuals in the coffee industry and are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

BerryCo is based in India, and your information will primarily be processed and stored in India or other servers across the globe. If you are accessing our Website from outside India, please be aware that your information may be transferred to and processed in India or on one or more servers outside of India. We will take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

BerryCo
mail@berryco.info
G square, No. 6, Konappana Agrahara, Electronic City, Opp. ARR Sankalpa, Bengaluru, Karnataka 560100

Effective Date: January 2025

Last Updated: January 2025